GPSport 245

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Contents

Q & A  (English)

1. What does POI stand for? Can we get to know the record afterwards on the LCD or ezTour?

POI means "points of interest", you can record positions and it will display on the ezTour.
POI can also combine with photos by using ezTour.
Therefore, POI is just like an event point on your track.

2. Can I set another mode without overwrite?

GR-245 can support “Overwrite” and “Full Stop” modes.
But the default setting is “Overwrite”, you may need to change it in setting menu.

3. My laptop can’t detect GPSport245 with ezTour,how can I solve this problem?

Most of these issues could be the driver didn’t install completely or your laptop had already included other Silicon version driver to conflict, therefore the laptop can’t recognize the GPSport245 device.

(1)First, we would suggest please try to change another USB port or laptop to connect the GPSport 245 by USB cable when it is power off. After that you can check out whether the problem still persists, if it still didn't work please try to use second solution.

(2)Please review the “Add / remove program” items on your laptop, and remove all of driver files that the first name has show the “Silicon Lab…..”, then restart your computer and try to re-install the driver.You could download the driver from our website:

http://www.holux.com/JCore/en/products/products_download.jsp?pno=349

After installing the driver,please try to connect GR-245 with your laptop again and check again.


4.The records displayed in History page of GR-245 don't match to the tracks loaded into ezTour,why?

The problem may caused by the settings in your ezTour program.
Please open the options of ezTour and check the “Track” settings.
Tracks will combined together if the time interval between tracks is less than the setting value.
Please try to decrease this value and export your records from GR-245 again.

5. Can I use my product key of ezTour to install ezTour on different PC?

You can install the software repeatedly in normal usage.
Currently we will only have a notice message if the product key has used more than three times.  
However,please do not used for commercial purposes.
We will disable the keys that might be in abnormal usage.

6. Can I open the files with .trl format which created by Holuxlogger Utility by using ezTour?

ezTour is totally different operating system of track logger with our old Holuxlogger utility.
In ezTour program, you have to connect the GR-245 with the laptop, then the program can to load 
the track data into the laptop. And the ezTour program is another file format for saving and stock
therefore it really can't support our old *.trl format of utility.

7. Does ezTour program support MAC platform?

Unfortunately,ezTour does not support MAC .
However, there is a free software called BT-747 can work appropriately with GPSport245 on MAC.
Please try to refer and download on this web link : http://www.bt747.org/

8.ezTour can't detect my GPSport245,how can I solve it?

Please help to verify this issue by following methods: 

    1. Use another USB cable.
    2. Use another USB connect port from your computer.
    3. Uninstall the USB driver,then download the latest driver from our website and install it
       http://www.holux.com/JCore/en/products/products_download.jsp?pno=349
    4. Check the COM port number from your computer,and set ezTour to detecting the same COM port  

9. Does GPSport245 support Android platform?

GR-245 can only worked with windows platform.

10. What’s the difference between GPSport245 and GPSport245 Lite?

Actually,the device itself is the same.The only difference is the attached accessories in package. 
GPSport245 has the complete accessories in the package. 
GPSport245 Light contains a shortened USB cable(50cm),no charging adapter. 

11. My GPS 245 has frozen . None of the buttons work and I can't switch it off. How do I reboot it?

Please press power button and start & pause button simultaneously.  

12. I bought the GPSport 245Lite, but where can I get the product key of ezTour?

The product key is pasted on the Quick Guide as the image shown below
GR-245 01.JPG
Please help us to check again.


13. I try to search about BT-747 utility information for my MAC, but I still don't know how to use it ?

We would like to inform you that BT747 is not a software which we design.

However, we have a simple instruction about how to setting BT-747, Kindly refer to the pdf File:BT747 Application.pdf .



Q & A  (Chinese)

1. 什麼是POI(景點圖示)?是否會顯示在GR-245的螢幕上或是ezTour之軟體內?

這功能便將您的景點設定一個地標在您的軌跡上,執行時GR-245螢幕上方會出現一個”旗子”符號、約5秒後叫消失;事後透過
ezTour之軟體,便會顯示出一個紅點在您的軌跡路徑上。另外您若有照相,相片時間點皆在軌跡路徑時間內;透過ezTour之圖
檔整合匯入功能,邊可於指定的地標紅點,顯示出所拍攝的照片。 

2. 軌跡的記錄是否可設定為非 ”覆寫” 的模式?

目前GR-245有支援[覆寫]與[錄滿停止]兩種的軌跡記錄模式;而出場預設值,是設定為”覆寫”模式,您可至設定功能裡面
變更記錄之模式。另外請在留意Holux網站上之訊息,我會將GR-245最新之FW放置於Holux網站上,提供給使用者下載。 

3. GPSport 245與電腦連結,卻無法被辨識偵測到新硬體?

一般可能是驅動程式安裝不完全,所以導致發生電腦無法分辨GPSport 245與滑鼠之間的分別。我們會建議執行以下程序

(1)請先嘗試將GPSport 245於關機狀態下,再與電腦連接測試(或換另一個USB插槽);看是否仍會發生此問題?若不會,那就請您以此方式來與電腦連接下載軌跡;若還是一樣有問題,就您您嘗試以下第2個方法。

(2)請至您電腦管理員裡之<新增移除>選項,將您之前灌的Silicon Lab…的驅動程式先移除;記得移除過程時,GPSport 245不要與電腦連接上。移除完畢後,再請用ezTour軟體之內件驅動程式 或 至Holux官網下載對應之驅動程式來重新安裝~

http://www.holux.com.tw/en/products/products_download.jsp?pno=356

可參閱該File:GR-245驅動程式重新安裝方式.pdf檔案說明步驟;再測試看看,是否問題已解決。


4. GR-245之歷史紀錄內之資料與路徑數,與ezTour顯示的路徑數和資料不一致?

這應該是ezTour軟體內設定之問題,你可至軟體之”工具” → ”選項”裡;嘗試改變”軌跡”內之時間設定值。因為次設定值
之大小,會使您記錄之軌及路徑由多條整合成1條路徑;故數值越小、路徑數越多。因此於GR-245之歷史紀錄之資料中的每一
筆記錄,才未顯示於ezTour軟體內。

5. 包裝內提供ezTour之軟體序號是否只能用一台電腦?

目前一組序號可使用2~3台電腦,當您使用在第2台電腦時;雖會出現”序號已使用過”之警訊,但您仍可繼續執行並正常使用。
不過序號被重複使用過多時,server會偵測到並進行封鎖;後續您使用ezTour時便無法連接 GR-245與下載軌跡了,故請留意!
若真發生此狀況時,再請您來信知會[mail to:~ RMA@holux.com] 

6. GR-245無法與ezTour軟體連接?

一般ezTour軟體無法連接辨識GR-245的情況,大部分皆為驅動程式之問題。可能附件光碟之驅動程式安裝過程不完全或電腦內
已有Silocon類似其他版本之驅動程式,故導致驅動程式判別錯誤,無法正確判讀。故請您參照前面Q3的建議方式,移除舊
driver、重新安裝驅動程式;安裝結束後,電腦會再重新開機。
重開機完成後,請將GR-245用USB cable與電腦連接;並開啟ezTour軟體,執行”讀取機器軌跡記錄”應可正常連接讀取軌跡。

7. ezTour的軟體是否可以在MAC系統平台之apple電腦使用?

目前ezTour軟體是無法支援直接在MAC的系統上操作的;但MAC的作業系統中,有一模擬Window視窗功能,此功能應是可
以來安裝操作ezTour軟體的。另外您可於網路上搜尋一軟體叫<BT747>的,此軟體於網路上標注可支援MAC系統來下載軌
跡紀錄器之資料;您可自行於網路上搜尋,並下載下來測試看看。
您可參閱此網站之相關說明連結~ [ http://www.bt747.org/] 
BT747 軟體之下載連結~ [http://sourceforge.net/projects/bt747/files/] 

8.GPSport 245 via ezTour fail/GPSport 245跟ezTour連接失敗?

A: 您好,可以嘗試以下步驟解決.
        1.使用另外一條USB 線連接.
        2.換一個USB電腦插槽連接.
        3.將已經安裝的USB驅動程式解除安裝並至以下網站下載新的驅動程式.
        4.檢查GPSport 245目前與電腦連接時所佔用的COM號碼,ezTour切換到手動設定.(預設是自動掃描GPS記錄器)
http://www.holux.com/JCoreTW/en/products/products_download.jsp?pno=356

9. 請問GPSport 245,是否可於Android平台上執行?

很抱歉,GPSport 245所搭配的軟體ezTour,目前只支援在Window的作業系統;且Holux目前並無可於Android平台上的軌
跡讀取軟體可提供,若針對ezTour軟體有相關問題,請至下方的"其它備註"裡,點選ezTour相關問題的說明來了解。


更新之韌體版本 (Chinese)

Firmware version

Release Note

245 FW_V1.04標準版~ File:GR-245之新版FW V1.04-更新說明.pdf

245 FW_特殊應用版本~File:GPSport 245之新版特殊FW V2.00-更新說明.pdf


 


Updating Firmware Version (English)

Firmware version

Release Note

245 FW_V1.04 Standard Version~File:GPSport 245 FW V1.04-update notice.pdf 

245 FW_Special app. Version~File:GPSport 245 Special FW V2.00-update notice.pdf

245 FW_V1.05 Europe Version~ File:GPSport 245 new FW V1.05 - update notice.pdf


Other notice / 其它備註

[1] EzTour/ezTourPlus Related Reference/相關問題

[2] Repair issue / 維修保固問題

[3] GPS fault maintance process/GPS故障維修處理程序

[4] File:Holux-Outdoor-GPS Comparison List 20110304.pdf

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