GPSport 260 / 260 Pro

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Q & A  (English)

1. GPSport260 can't detect steps info when I start up my pedometer,how do I solve it?

GPSport260 will need a short distance about 10 meters to detect the steps info from the pedometer.

2. How do I use GPS to calculate Altitude? The altitude seems not accurate?

1. You need to calibrate Barometer.
2. Barometer is according to air pressure to calculate altitude.When the weather change fast the altitude also change fast.

3. ezTour can't detect my GPSport260/260 Pro,how can I solve it?

Please help us to try again by following methods: 
    1. Use another USB cable.
    2. Use another USB connect port from your computer.
    3. Uninstall the USB driver,then download the latest driver from our website and install it
       http://www.holux.com/JCore/en/products/products_download.jsp?pno=349
    4. Check the COM port number from your computer,and set ezTour to detecting the same COM port 

If above methods can't solve your problem,then it might be hardware issue.
Please try to contact your original reseller for repair.

4. If I far away from the pre plan track, my current position will always point to the endpoint of the track instead of the nearest point of track. This is not useful to me.How can I fix it?

GPSport260 can only point to the endpoint of the track when you far away from it.

5. I can't remove the track which uploaded from ezTour Plannert.What can I do?

All the tracks uploaded from ezTour Planner to GPSport260 will not able to remove directly.
However,you can replace the old track by uploading a new one with the same file name.

6. How do I increase the accuracy of the average speed calculated by GPSport260? I want my GPSport260 ignore the stop time during my exercise.

Please go to Menu >> Setting >> Log >> Pause and select l km/h and click Enable.
In this case,GPSport 260 will stop recording if your current GPS speed is lower than 1 km/h.

7. GPSport 260 setup a log interval to,for example,log per 5 second.Then I import my log into ezTour Plus and it shows an incorrect log interval. How can I do?

Please disable the Pause function.(Menu >> Setting >> Log >> Pause)  
GPSport260 will ignore the point if its speed is lower than the setting.

8. Why my GPSport260 can not be powered off?

Please press backlight button and direction button to right at the same time.

9. What's different the new FW_V2.01 modification for GPSport 260 & 260pro?

1. F/W is used by GPSport260 & GPSport260pro.
2. Add User profile.
3. Multi-Finder can record up to 20 locations and support reset Finder.
4. Change the Main menu.
5. Add Quick Menu appears for fast setup and Lock the buttons to avoid 
   accidently.
6. Add display items- Grade/ GPS Alt/ Total Ascend/ Total Descend.
7. Simplify initial Setup setting (when F/W update finish and start-up 
   device first time).
8. Reduce Language : Slovensky and Hebrew.
9. Plot / Follow Course : Track View add "show/hide POI" and GPS 
   orientation.
10. LCD Contrast default : 4

10. I try to enter the coordinate destination (N 46.52.418/ E 008.94.568), why that for E the 4th number should be 9 but on GPSport 260 you can only choose 1-5. You can not choose 6, 7, 8 or 9?
According to latitude and longitude conversion rule with 60-bit mode,it convert to Degress/ Minutes/ Seconds format, the number value of "Minutes" only define 1~5 without over 6~9.

We would suggest you trying enter this coordinate value in Google earth or Google map to check out whether it is available, we couldn't find this position on Google earth.

By the way, you could try to refer this Latitude & Longitude instrustion on WiKi website, it should be helped you to figure out: http://en.wikipedia.org/wiki/Latitude_and_Longitude  

So, it isn't our device's bug or issue, the current rule does make sense and correct.
11. Does GPSport 260 & 260pro support to work with Android or MAC platform?

Unfortunately,the software "ezTour Plus" can only operate on Windows platform.

12. What is the difference between firmware version V2.02 and V2.01?Why can't I find V2.02 on Holux website?

First of all, we would like to inform you that V2.01 and V2.02 are the same firmware.
To avoid the firmware setting of our device being changed to cause the device faultly,
we do some protection on hardware on our lately production of products, and we use this V2.02 firmware for identification.

13. My device is using firmware version V2.02,why can't I downgrade my device to earlier firmware V1.03?


It is because we do some hardware modification to protect our product,therefore the new firmware structure is different from the previous version.


If your device is using firmware version V2.02 in default,it means the hardware of your device is the newer one.

The identify method is :

When you follow firmware updating instruction, if you see the Main_FW displayed "Ver. 1.00 or 1.01" as below , and it can suppport to update the old FW_1.02~2.01 version.


 Main FW-1.00.JPG

If the Main_FW displayed "Ver. 1.02" as below, and it can't suppport to update the old FW_1.02~2.01.

 Main FW-1.02.JPG


14. I bought the GPSport 260Lite, but where can I get the ezTour plus software of passkey, I didn't see it?

Sorry to make you inconveience.

The ezTour passkey of Label just pasted on Quick Guide paper, please try to check again as show below~ 

 GR-260 01.JPG

15. I bought the GPSport 260 (or 260Pro), but I didn't see the ezTour plus software of passkey, where can I get it?

Sorry to make you inconveience.

The ezTour passkey of Label just pasted on Tool CD paper cover, please try to check again as show below~ 

 GR-260 02.JPG



Q & A  (Chinese)

1. 請問,GR260 & 260pro共用的新韌體,功能上有改變什麼?

1.增加計算BMI的功能 (User Profile:利用輸入出生年月日與身體及體重作BMI計算,了解自己本身是
否過胖或者過瘦)

2.G-Finder從原本的10點增加為20點,且增加清除全部Finder點的功能

3.主畫面:九宮格變更為下拉式選單

4.增加”快速選單(Quick menu)”功能,在任何畫面可開始/暫停及保存軌跡,並有增加”鎖按鍵
(Lock Keys)”功能

5.Sport Mode增加可顯示”坡度/GPS高度(最大,平均,當前)/總上升高度/總下降高度”

6.簡化initial Setup:從9項變成4項

7.語言:減少”希伯來與斯洛伐克”語 (從原本10種語言減少為8種語言)

8.在Plot/Follow Course瀏覽軌跡時,增加”顯示/隱藏POI名稱”的功能

9.在Plot/Follow Course瀏覽軌跡時,增加GPS朝上功能 (原本僅有North/Compass朝上功能)

2. 請問, 如何使用計步器?當我開始使用計步器時不會顯示步數?

可以,當您向前走一段短距離約10米,計步器才會出現步數。

3. GPSport 260氣壓高度計不準的太離譜!每次使用都校正,即使到了三角點用標高手動輸入,下了平地還是不準,這要怎麼處理?

您好,氣壓計的高度值會有一個比較大的變化.原因就在於氣壓變化是很快速的, 跟標高與GPS的高度差異也會隨時間而加大.
氣壓計用來比較絕對高度值會有很大的落差. 使用上可以當參考值.卻無法當作標準.主要還是以標高跟GPS為基準.無標高及GPS定不到位的地方可以使用氣壓計來輔助. 

4. 請問, GPSport 260與GPSport 260 pro跟ezTour 連接失敗要如何解決?

您好,可以嘗試以下步驟解決.
        1.使用另外一條USB 線連接.
        2.換一個USB電腦插槽連接.
        3.將已經安裝的USB驅動程式解除安裝並至以下網站下載新的驅動程式.
        4.檢查GPSport260目前與電腦連接時所佔用的COM號碼,ezTour plus切換到手動設定.
          (預設是自動掃描GPS記錄器)
http://www.holux.com/JCoreTW/en/products/products_download.jsp?pno=431

5. 請問, 當我遠離預先規劃的軌跡時,我現在的位置總是指向軌跡終點.這不是很方便,請問可以改成指向離軌跡最近的點嗎?

很抱歉,無法更改當您遠離軌跡時只能指向軌跡終點。

6. 請問, 我無法刪除GPSport 260的軌跡是從ezTourPlanner編輯產生。請問要怎樣做才能刪除它?

抱歉,無法直接刪除,不過您可以把軌跡取同樣的名子再從ezTourPlanner上傳,就可以覆蓋改舊軌跡。

7. 請問, 我要如何增加GPSport 260計算平均速度的精準度。我不想把停止的時間也列入計算?

在GPSport 260的選單裡面您可以選擇 設定選單>設定>記錄設定>暫停>把當速度低於1khm打勾並把啟
用打勾。當速度低於一公里時GPSport 260會停止紀錄

8. 請問,GPSport 260欲輸入經緯度座標時,於度分秒欄位中;分的調整數字為何只能1~5,無法設定6~9?
依據經緯度換算60進位的方式,換算成度/分/秒的格式;也不可能出現在”分”的數字有超過9的可能,最多就是1~5。

我們會建議您至Google earth或map述入您的經緯度座標,確認看看該數值是否正確,在Google earth是否找的到!以下範例為中文的經緯對轉換,你可參考了解一下~ http://diary.tw/tim/806

故請再確認一下經緯度座標資料來源是否正確;另外以下為WiKi在說明經緯度的原理,可提供給客人參考~ http://en.wikipedia.org/wiki/Latitude_and_Longitude  

故並非我們的機器有問題,該輸入方式是正確合理的。


9. 請問, 比如我把紀錄區間設定成5秒紀錄依點或是5公尺記錄依點.之後把軌跡匯到ezTourPlus裡面時,發覺軌跡並非按照設定紀錄區間來記錄會變成10秒紀錄依次?

請將暫停的功能取消(在設定選單>設定>紀錄設定>暫停>不要把啟用打勾).暫停的功能會讓速度低於某
個值的記錄點刪除.這樣會造成紀錄區間不正確.

10. 請問,我的GPSPort260無法關機.可以幫我嗎?

請同一時間按住光源鍵和將黑色按鍵往左撥.如此就可以強制關機。

11. 請問GPSport260 & 260pro,是否可於Android 或 MAC平台上執行?

很抱歉,260 & 260pro所搭配的軟體ezTour plus,目前只支援在Window的作業系統;且Holux目前並無可於Android與
MAC平台上的軌跡讀取軟體可提供,若針對ezTour plus軟體有相關問題,請至下方的"其它備註"裡,點選ezTour plus相關
問題的說明來了解。

12. 請問為何市面上有看到FW版本V2.02的GPSport260 & 260pro機器,但官網上並無提供此版本FW的下載更新?

首先知會您,FW版本V2.01與2.02在操作應用顯示的相關功能上,全部都是一致的;故您無須更新至此版本。
而此V2.02版主要的修正,是為避免之前市面上販售業者自行隨意變更機器內部韌體設定值,而導致機器發生不必要的錯誤。
故本身硬體上也有針對防護機制做些小改變,並以此版本編號做為區別;但其功能性與之前的版本(V2.01),都是完全相同的。

13. 請問最新版的FW_V2.02的260 & 260pro,為何無法更新為之前舊的版本V1.03?

是的,因為硬體本身上為針對防護機制部分有做些改變,故此FW版本的架構與之前FW架構便有不同;所以目前新版的FW V2.02的機器是無法與之前舊版本的FW來相互支援交替更新的。

最直接區分機器硬體是否支援舊版FW更新,請依更新步驟操作;於Main_FW顯示的畫面下方,顯示為Ver. 1.00與1.01的機器,便可支援舊版FW_1.02~2.00的更新,如下圖所示~ 

 Main FW-1.00.JPG

若Main_FW顯示的畫面下方,顯示為Ver. 1.02的機器,那便完全無法支援舊版FW_1.02~2.01的更新,如下圖所示~ 

 Main FW-1.02.JPG

 

此部分若有造成不便,敬請見諒!  


Other notice / 其它備註

[1] EzTour/ezTourPlus Related Reference/相關問題

[2] Repair issue / 維修保固問題

[3] GPS fault maintance process/GPS故障維修處理程序

[4] File:Holux-Outdoor-GPS Comparison List 20110304.pdf

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