Q & A (English)
1. Can I turn M-1000c Bluetooth off to save power?
Our M-1000c design, in the way, that it is not allows you to turn the Bluetooth off. We have some tests here that even the Bluetooth is on all time, the battery consumption by the Bluetooth is minimum.
2. M-1000C can not USB connect via ezTour.How can I solve it?
You can try something. 1. Use another USB cable. 2. Use another USB connect port from your computer. 3. Uninstall the USB driver that you have installed in your computer and reinstall the USB driver below the website. 4. First check COM port number from your computer. And then click on config GPS in ezTour. The last click on manual setting and choose COM port number. http://www.holux.com/JCore/en/products/products_download.jsp?pno=351
3. The M-1000C battery had died, where can I buy a new one?
You can go to our "online store" to buy it on Holux website.
Please go to this link~ http://www.holux.com/JCore/en/support/partProductList.jsp
And Category chooses "Battery", Model chooses "GPSlim236/M-1000", it was same to work with M-1000C
4. Where can get the M-1000C driver for Windows 7 platform?
Please go to holux website to download the Win 7 Driver for M-1000C~ http://www.holux.com/JCore/en/products/products_download.jsp?pno=351
5. Does ezTour program support the MAC system platform?
Unfortunately, our ezTour program can’t support the MAC platform in this moment. How ever, there is a free software solution (name ~ BT-747) can support to work appropriate with GPS data logger on MAC platform.Please try to refer and download on this web link ~ http://www.bt747.org/ BT747 utility download link ~ http://sourceforge.net/projects/bt747/files/ Please try to search this free utility on internet to use for your MAC platform.
6. When I try to download track from M-1000C, why ezTour program displayed ”No track data in device”?
We would suggest doing a simple test to verify~ Please try to test the status of GPS in open sky without many shelter. And make sure the Red LED whether it has flash？If it start flashing, the GPS had fixed location. It will auto-record the track then please try to check out after runing while time whether the problem still happened. If the problem still persists, M-1000C should be a hardware issue. Please try to contact your original reseller or our RMA unit to execute the repair process. Customer & Repair service unit~ RMA@holux.com
7. Does M-1000C support to work with the Android system platform?
Unfortunately, the M-1000C attached ezTour software only worked appropriate with windows platform without Android. Therefore, Holux didn't have this kind of software that can provdie to you. How ever, you still can click below link "other notice" to know and get more informationa about "ezTour" related references.
8. I try to download the M-1000C logs with my computer, but the software displayed "Failed to connect GPS module", what I can do?
First of all, you have to make sure the driver whether it had installed success.
Second, you could change other USB port to test becasue it could have chance to get un-enough voltage (5V) sometime.
Please try to refer this fileFile:M-1000C Trouble Shooting.pdf , it has detail instruction to show you.
9. I had try to search about BT-747 utility information for my MAC laptop using, but I still didn't know how to use it can do?
First of all, we have to remind this software wasn't our develompent and owner. You still have to search on internet.
How ever, we still have do some simple operation instruction as below document.
Please try to refer this fileFile:BT747 Application.pdf , it should be helpful.
10. I want to use M-1000C to connect with my smartphone (Samsung Galaxy S) by bluetooth, but i am unable to deliver. does any suggestion for Android system?
First of all, We can't guarantee our product can match all of device. Because some of vendors (like Palm, Apple) have had limited the suitable GPS receiver to match its device.
Second, we had tested M-1000C to pair with Samsung Galaxy S2 by Bluetooth, and it did worked with pairing and transmission data. we would suggest you trying to download some simple testing utility of checking GPS signal on your Android platform to check out as below PDF file.
Please try to refer this fileFile:GPS simple utility for Android.pdf , it should be helpful.
If the problem still persists, we would suggest you trying to contact the smart phone vendor for support how to set bluetooth connections correctly.
11.I am trying to connect my M-1000C with Microsoft Windows8/8.1 tablet/notebook but failed, how can I do?
Q & A (Chinese)
1. 請問, 我是否能把M-1000c藍芽關閉以節省電池壽命?
2. 請問, M-1000C 與ezTour 連接失敗要如何解決?
您好,可以嘗試以下步驟解決. 1.使用另外一條USB 線連接. 2.換一個USB電腦插槽連接.(建議盡量使用電腦後面的USB插槽) 3.將已經安裝的USB驅動程式解除安裝並至以下網站下載新的驅動程式. 4.檢查一下目前與電腦連接時所使用的COM號碼,然後ezTour切換到手動設定 (預設是自動掃描GPS記錄器,可以到"設定GPS記錄器"裡面更改它是在"讀取軌跡紀錄" 這個選項的左邊). 5.盡量將電池充飽,電量不足容易發生USB連接失敗. 6.更改COM 號碼,曾經此步驟可以成功解決USB連接失敗.但較為複雜. (在電腦裡面選擇"控制台">"系統">"硬體">'裝置管理員">"連接埠(COM&LPT)" 然後點選目前的COM號碼按右鍵選內容,之後選擇 "連接埠設定">"進階">視窗左下角有一 個"COM連接埠編號",在此可以更改) http://www.holux.com/JCoreTW/en/products/products_download.jsp?pno=362
4. 請問M-1000C的驅動程式是否有支援Win 7平台?
請至Holux官網之"M-1000C下載區"來選取Win 7 Driver進行下載~ http://www.holux.com/JCoreTW/en/products/products_download.jsp?pno=362
目前ezTour軟體是無法支援直接在MAC的系統上操作的；但MAC的作業系統中，有一模擬Window視窗功能，此功能應是可 以來安裝操作ezTour軟體的。另外您可於網路上搜尋一軟體叫<BT747>的，此軟體於網路上標注可支援MAC系統來下載軌 跡紀錄器之資料；您可自行於網路上搜尋，並下載下來測試看看。 您可參閱此網站之相關說明連結~ [ http://www.bt747.org/] BT747 軟體之下載連結~ [http://sourceforge.net/projects/bt747/files/]
針對此種狀況，建議做個簡單的測試確認。 請至空曠無太多遮蔽物之環境下，開啟M-1000C之電源；首先確認GPS之橘燈，是否有閃爍？ 有閃爍表示GPS已定位，定位完成便會自動記錄軌跡！ 並紀錄一段時間後，再嘗試與ezTour軟體連接使用；並觀察是否會發生相同之問題！ 若問題一樣未解決，那可能M-1000C在硬體上可能有問題! 請您直接與我們的客服維修單位聯繫，他們會協助您處理的。 客服維修單位~ RMA@holux.com
7. 請問, M-1000C是否可以與Iphone或Ipad的藍芽連接?
此部分請參閱此連結之討論區Apple Prodcut information，有細部的說明。
Other notice / 其它備註
 EzTour/ezTourPlus Related Reference/相關問題