GPSport 245

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(Q & A  (English))
(Q & A  (Chinese))
 
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== Q &amp; A&nbsp; (English)  ==
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'''<font color="#0000ff">1. What does POI stand for? Can we get to know the record afterwards on the LCD or ezTour?</font>'''
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<pre>POI means "points of interest", you can record positions and it will display on the ezTour.
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POI can also combine with photos by using ezTour.
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Therefore, POI is just like an event point on your track.
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</pre>
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'''<font color="#0000ff">2. Can I set another mode without overwrite?</font>'''
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<pre>GR-245 can support “Overwrite” and “Full Stop” modes.
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But the default setting is “Overwrite”, you may need to change it in setting menu.
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</pre>
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'''<font color="#0000ff">3. My laptop can’t detect GPSport245 with ezTour,how can I solve this problem?</font>'''
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== Q &amp; A&nbsp; (Chinese) ==
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Most of these issues could be the driver didn’t install completely or your laptop had already included other Silicon version driver to conflict, therefore the laptop can’t recognize the GPSport245 device.
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(1)First, we would suggest please try to change another USB port or laptop to connect the GPSport 245 by USB cable when it is power off. After that you can check out whether the problem still persists, if it still didn't work please try to use second solution.
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(2)Please review the “Add / remove program” items on your laptop, and remove all of driver files that the first name has show the “Silicon Lab…..”, then restart your computer&nbsp;and try to re-install the driver.You could download the driver from our website:
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[http://www.holux.com.tw/en/products/products_download.jsp?pno=356 http://www.holux.com/JCore/en/products/products_download.jsp?pno=349]
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After installing the driver,please try to connect GR-245 with your laptop again and check again.
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'''<font color="#0000ff">4.The records displayed in History page of GR-245 don't match to the tracks loaded into ezTour,why?</font>'''
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<pre>The problem may caused by the settings in your ezTour program.
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Please open the options of ezTour and check the “Track” settings.
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Tracks will combined together if the time interval between tracks is less than the setting value.
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Please try to decrease this value and export your records from GR-245 again.
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</pre>
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'''<font color="#0000ff">5. Can I use my product key of ezTour to install ezTour on different PC?</font>'''
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<pre>You can install the software repeatedly in normal usage.
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Currently we will only have a notice message if the product key has used more than three times.  
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However,please do not used for commercial purposes.
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We will disable the keys that might be in abnormal usage.</pre>
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'''<font color="#0000ff">6. Can I open the files with .trl format which created by Holuxlogger Utility by using ezTour?</font>'''
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<pre>ezTour is totally different operating system of track logger with our old Holuxlogger utility.
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In ezTour program, you have to connect the GR-245 with the laptop, then the program can to load
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the track data into the laptop. And the ezTour program is another file format for saving and stock
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therefore it really can't support our old *.trl format of utility.
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</pre>
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'''<font color="#0000ff">7. Does ezTour program support MAC platform?</font>'''
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<pre>Unfortunately,ezTour does not support MAC .
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However, there is a free software called BT-747 can work appropriately with GPSport245 on MAC.
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Please try to refer and download on this web link&nbsp;: http://www.bt747.org/
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</pre>
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'''<font color="#0000ff">8.ezTour can't detect my GPSport245,how can I solve it?</font>'''
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<pre>Please help to verify this issue by following methods:
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<font color="#0000ff">1. 什麼是POI(景點圖示)?是否會顯示在GR-245的螢幕上或是ezTour之軟體內?</font>  
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    1. Use another USB cable.
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    2. Use another USB connect port from your computer.
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    3. Uninstall the USB driver,then download the latest driver from our website and install it
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      http://www.holux.com/JCore/en/products/products_download.jsp?pno=349
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    4. Check the COM port number from your computer,and set ezTour to detecting the same COM port 
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</pre>
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'''<font color="#0000ff">9. Does GPSport245 support Android platform?</font>'''
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<pre>GR-245 can only worked with windows platform.
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</pre>
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'''<font color="#0000ff">10. What’s the difference between GPSport245 and GPSport245 Lite?</font>'''
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<pre>Actually,the device itself is the same.The only difference is the attached accessories in package.
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GPSport245 has the complete accessories in the package.
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GPSport245 Light contains a shortened USB cable(50cm),no charging adapter.
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</pre>
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'''<font color="#0000ff">11. My GPS 245 has frozen . None of the buttons work and I can't switch it off. How do I reboot it?</font>'''
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<pre>Please press power button and start &amp; pause button simultaneously. 
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</pre>
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'''<font color="#0000ff">12. I bought the GPSport 245Lite, but where can I get the product key of ezTour?</font>'''
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The product key is pasted on the Quick Guide as the image shown below <br>[[Image:GR-245 01.JPG]] <br>Please help us to check again. <br>
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<br> '''<font color="#0000ff">13. I try to search about BT-747 utility information for my MAC, but I still don't know how to use it&nbsp;?</font>'''<br>
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We would like to inform you that BT747 is not a software which we design.<br>
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However, we have a simple instruction about how to setting BT-747, Kindly refer to the pdf [[Image:BT747 Application.pdf]] .
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== <br><br>Q &amp; A&nbsp; (Chinese)  ==
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'''<font color="#0000ff">1. 什麼是POI(景點圖示)?是否會顯示在GR-245的螢幕上或是ezTour之軟體內?</font>'''
<pre>這功能便將您的景點設定一個地標在您的軌跡上,執行時GR-245螢幕上方會出現一個”旗子”符號、約5秒後叫消失;事後透過
<pre>這功能便將您的景點設定一個地標在您的軌跡上,執行時GR-245螢幕上方會出現一個”旗子”符號、約5秒後叫消失;事後透過
ezTour之軟體,便會顯示出一個紅點在您的軌跡路徑上。另外您若有照相,相片時間點皆在軌跡路徑時間內;透過ezTour之圖
ezTour之軟體,便會顯示出一個紅點在您的軌跡路徑上。另外您若有照相,相片時間點皆在軌跡路徑時間內;透過ezTour之圖
檔整合匯入功能,邊可於指定的地標紅點,顯示出所拍攝的照片。  
檔整合匯入功能,邊可於指定的地標紅點,顯示出所拍攝的照片。  
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</pre>  
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<font color="#0000ff">2. 軌跡的記錄是否可設定為非 ”覆寫” 的模式?</font>  
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'''<font color="#0000ff">2. 軌跡的記錄是否可設定為非 ”覆寫” 的模式?</font>'''
<pre>目前GR-245有支援[覆寫]與[錄滿停止]兩種的軌跡記錄模式;而出場預設值,是設定為”覆寫”模式,您可至設定功能裡面
<pre>目前GR-245有支援[覆寫]與[錄滿停止]兩種的軌跡記錄模式;而出場預設值,是設定為”覆寫”模式,您可至設定功能裡面
變更記錄之模式。另外請在留意Holux網站上之訊息,我會將GR-245最新之FW放置於Holux網站上,提供給使用者下載。  
變更記錄之模式。另外請在留意Holux網站上之訊息,我會將GR-245最新之FW放置於Holux網站上,提供給使用者下載。  
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</pre>  
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<font color="#0000ff">3. GPSport 245與電腦連結,卻無法被辨識偵測到新硬體?</font>  
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'''<font color="#0000ff">3. GPSport 245與電腦連結,卻無法被辨識偵測到新硬體?</font>'''
一般可能是驅動程式安裝不完全,所以導致發生電腦無法分辨GPSport 245與滑鼠之間的分別。我們會建議執行以下程序  
一般可能是驅動程式安裝不完全,所以導致發生電腦無法分辨GPSport 245與滑鼠之間的分別。我們會建議執行以下程序  
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可參閱該[[Image:GR-245驅動程式重新安裝方式.pdf]]檔案說明步驟;再測試看看,是否問題已解決。  
可參閱該[[Image:GR-245驅動程式重新安裝方式.pdf]]檔案說明步驟;再測試看看,是否問題已解決。  
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<font color="#0000ff">4. GR-245之歷史紀錄內之資料與路徑數,與ezTour顯示的路徑數和資料不一致?</font>  
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'''<font color="#0000ff">4. GR-245之歷史紀錄內之資料與路徑數,與ezTour顯示的路徑數和資料不一致?</font>'''
<pre>這應該是ezTour軟體內設定之問題,你可至軟體之”工具” → ”選項”裡;嘗試改變”軌跡”內之時間設定值。因為次設定值
<pre>這應該是ezTour軟體內設定之問題,你可至軟體之”工具” → ”選項”裡;嘗試改變”軌跡”內之時間設定值。因為次設定值
之大小,會使您記錄之軌及路徑由多條整合成1條路徑;故數值越小、路徑數越多。因此於GR-245之歷史紀錄之資料中的每一
之大小,會使您記錄之軌及路徑由多條整合成1條路徑;故數值越小、路徑數越多。因此於GR-245之歷史